How It Works

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If you have your own bespoke design, print or artwork:

  1. Choose your model

    Select from 3 different umbrella models (Shade Umbrellas, Outdoor Umbrellas or Pool Umbrellas) and/or the Deck Chair.

    Once you have chosen which model fits your requirements, you can then further customise your size and canopy requirements (i.e with or without a valance, within the product page).

  2. Send us your design

    Our custom printing offers you unlimited visual possibilities. Please email us directly at [email protected] with a picture of your design that you want to recreate on an umbrella canopy and/or deck chair, which model (Shade, Outdoor or Pool) you wish to showcase your design on and your contact details. Please note that we require a 50% deposit before we begin recreating a design for you.

  3. Proof Approval

    After initial contact is made with you, we will email you a proof for approval, before we go ahead and print your creation! Please note that we can only send 3 amended proofs before extra charges are incurred.

  4. We will contact you to confirm your order and require full payment on final proof approval

  5. Shipping

    Your umbrella will be delivered via TNT within as little as 11 working days (depending on your location). On the Cart Page, the Shipping Calculator will verify the delivery costs based on your items and your location.

  6. Any Questions

    Click to view our FAQ and don’t hesitate to contact us on [email protected].

  7. Start Designing

If you are choosing a design from the Duchess & Deco collection:

  1. Choose your model

    Select from our 3 different umbrella models (Shade Umbrellas, Outdoor Umbrellas or Pool Umbrellas) and/or the Deck Chair. Once you have chosen which model fits your requirements, you can then further customise your size and canopy requirements (i.e with or without a valance) within the product page.

  2. Choose your design

    Explore the Duchess & Deco collection for both original and classical designs. Remember there are no limitations. If you would like to make any variations whatsoever to our designs, please contact us at [email protected] with your request and we can email you a proof as quickly as possible.

  3. We will contact you to confirm your order

  4. Shipping

    Your umbrella will be delivered via TNT within as little as 11 working days (depending on your location). On the Cart Page, the Shipping Calculator will verify the delivery costs based on your items and your location.

  5. Any Questions

    Click to view our FAQ and don’t hesitate to contact us on [email protected].

  6. Browse our collection of designs

  7. Start Designing

If you need some inspiration for creating your very own design please, view our Duchess & Deco designs located on the bottom of the homepage.